The average citizen speaks of his mechanic in terms usually reserved for politicians and perverts. This response is both unfair and inaccurate. It is definitely emotional.
There is a reason for this. Joe Citizen’s reaction to his mechanic is not simply bad judgment or perversity. People react to events in direct proportion to their affect on survival. How important is a car to your survival? In Los Angeles, it is as important as food. How well the car works absolutely affects quality of life. There’s a lot of emotion associated with survival.
These attitudes are not entirely unwarranted. Remember how you felt when you bought your first new car? There was excitement, the pleasure of having done an adult thing, made and saved enough money to make one of the largest purchases an American can make. And the satisfaction of owning a new car: “New”! This is very special indeed.
As car owners, we have no way of knowing that the technician working on our car was never trained on the vehicle’s electronic system.
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